How to order

Choose a design

Each listing gives the final price for the embroidery described. You can choose any thread colours.

Catalog prices are in Russian rubles. Use your cart to collect the designs you would like to discuss.

Agree your commission

Send your selection from the cart or email 5700039@mail.ru. Describe your item, the placement, design and colours. The maker will assess whether the embroidery is suitable for your item and confirm the details in writing.

For a design based on your photo

Send your photo to the maker on Telegram (@luminora_support) or by email. Tell us which details you want to keep in the embroidery and where it should sit on the garment. For the matching “МАМА / ПАПА” hoodies, we prepare two designs, one for each hoodie.

Payment, timing and handover

Before payment, both parties agree the amount due at that stage, the completion time, and the method and place for handing over and returning the item. If shipping is needed, its cost and payer are agreed in advance.

For online payment the maker provides an individual link showing the work, amount due and agreed terms. Check these against your correspondence before continuing to Robokassa.